DuoGuard - elite toothbrush sterilizer

Complete Protection for Two

UV-C at 254nm destroys 99.9% of bacteria and viruses. Automatic 3-hour cycles keep protection active 24/7, even while you sleep. Touchless sensor means no cross-contamination from dirty hands.

What's Included:

• Medical-grade 254nm UV-C sterilization
• Automatic sensor - hands-free opening
• 1800mAh battery - 30 days per charge
• HD display shows real-time status
• Wall-mount or countertop - your choice

Compact enough for any bathroom. Powerful enough for complete peace of mind.

⚠️ Please Note: This sterilizer is not compatible with certain larger electric toothbrushes, such as Oral-B electric toothbrushes. Please check your toothbrush dimensions before purchase.

How long will it take for my order to arrive?

Full transparency: Our shipping times aren't the fastest (6-16 days depending on location). But our customer support is. If anything goes wrong, damaged package, lost order, whatever, we fix it fast. Every order includes full tracking so you're never guessing.

We process all orders within 1–3 business days.
Average delivery times:

United States: 6–12 business days

Europe: 6–12 business days

Worldwide: 8–15 business days (some remote areas may take up to 20–25 days)

You’ll receive an email confirmation with tracking information once your order has shipped.

How can I track the status of my order?

As soon as your order ships, you’ll get a tracking number by email. You can follow your order directly through the carrier’s tracking page to see real-time updates.

My order seems delayed — what should I do?

Occasionally, customs or local carriers may cause slight delays. If your package is significantly late or shows no tracking updates beyond the expected delivery window, we will provide a reshipment or a full refund. Your satisfaction is always our priority.

What if my order arrives damaged, wrong, or incomplete?

If you receive a damaged item, the wrong product, or if something is missing, please contact us within 30 days of delivery. Simply send us a photo or short video, and we’ll arrange a replacement or full refund — no return required.

Can I cancel or modify my order?

You can cancel or change your order before it is processed and shipped. Once the order has been fulfilled, cancellation is no longer possible.

Do I need to return the product to get a refund?

In most cases, returns are not required. If there is an issue with your order (damage, wrong item, or non-delivery), we’ll take care of it by sending a replacement or issuing a refund after reviewing your case.

What happens if my package is marked “delivered” but I didn’t receive it?

If your tracking shows the order as delivered but you haven’t received it, we recommend contacting your local post office first. In certain cases, we may ask for a non-delivery confirmation from your local carrier in order to provide a refund or reshipment.

Summary

✨ At OrellaUV, we stand behind every product we ship. If something goes wrong, we’ll fix it quickly and fairly — so you can enjoy pure, science-backed oral hygiene with complete peace of mind.